Lucam supplies temporary nurses and care staff to NHS organisations and other care providers. Workbie brought staff qualifications, compliance, availability, location, client requirements and shift scheduling into one system, then automatically notified suitable staff about available work through an app.
Lucam relied on manual processes and an older bespoke system to manage recruitment and day-to-day operations. Coordinators needed to know which staff met each service's requirements, whose compliance was current, who was available, and who could travel to the client site. Finding the right person for a shift and contacting them took time, while information about clients, sites, shifts and staff was spread across different parts of the business.
Workbie built a system to manage Lucam's staffing operation from staff and client records through to shift scheduling. Each staff profile brings together qualifications, service groups, compliance documents, availability and shift history. When a coordinator creates a shift, the system identifies staff who match the role and compliance requirements, are available, and are suitably close to the site. It can then send shift invitations and updates through the staff app, where staff can review and accept work.
Lucam can coordinate staffing from one connected view, while qualified staff receive relevant shift opportunities directly through the app.
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